Chief Learning Officer
Anne Manning is a Senior Training Performance Consultant. Her primary role is Training Delivery in Leadership and Customer Service. She is also responsible for Content Management on the AG website, Learning plan development and customization of the content for India.
She is a distinction holding Post Graduate in Organizational Leadership and Management, administered by Development Associates International, USA.
Anne has over 25 years of varied and dynamic experience in diverse fields where training helps equip people to build and expand organizations. Her experience in training ranges from New Recruit to Senior Management Level.
Anne began her Corporate Training Career with Next India Pvt. Ltd, and with her quest for excellence quickly moved up in her training career with Mind Trainers as a Senior Consultant Trainer, where she contributed a wealth of knowledge as a BPO and Corporate Trainer. She was responsible for Training Delivery and recruiting trainers. She then became Executive Training Manager and the only Indian on board with Campbell White Executive Soft Skills, an American Training Organization in India. She was responsible for Quality Control in Recruitment, Team Leading Training Trainers, Content Development and TTI Certified Behavior and Values Analyst.
Over her span of experience Anne facilitated several tailor-made and off the shelf training programs for clients such as IBM, EDS, ICICI, HPCL, Zenta, Arvato, Mphasis, Birla Soft, Delta Mediscribe, JP Morgan Chase, JP Morgan Stanley, Tata Communications, Global Respondez, GE, Bank of Tokyo Mitsubishi, HSBC, Kennametal, NetApp, Glenmark, PepsiCo, LifeTech, Edwards LifeSciences, and Intelenet Global Services.
She has been a Leadership and Customer Service Trainer for more than twenty five years, training leaders at all levels from budding leaders of new teams to mentoring leaders at top organizational levels. Her strength lies in her communication ability and style, and her training expertise is optimal in training for Leadership and Customer Service.
She is diligent, delivering at a level of excellence, and her ‘never say die’ attitude gives her the dynamics required to stay on par with happenings in the industry. She is a strategic thinker, a team player, able to take the lead when required and equally able to support leadership and be accountable to authority.
Anne believes: There is nothing you can’t learn to do, if you set your mind to it! She is quick to spot needs and take the initiative to meet them. She is an effective communicator with an excellent command over English, and the skills that are required to be effective in meeting objectives to enhance the Knowledge, Attitude and Practice of participants. She has also traveled to Malaysia, the US and UK, and her cross cultural experiences in these nations have further quipped her as a Trainer.