Imagine having a conversation with four different people:
Who would you have more difficulty communicating with? Most likely, you would have reacted negatively to one of them. Why is that so?
The findings from a pilot study conducted by Target Training International's Center for Applied Cognitive Research suggests that certain words may evoke negative reaction in your brain immediately upon hearing them. As to which words trigger, that largely depends on your dominant behavioral style (DISC).
Using the earlier example:
Download the white paper 'Words that Don't Work' by our partner TTI Success Insights to discover more findings from the study and improve your communication with your bosses, colleagues, team members, clients, or anyone who has a different dominant behavioral style from you.
Understanding other styles, appreciating differences and knowing how to adapt to other communication styles will significantly impact the performance of a team. Time and again, in my years of training leaders, I have witnessed DISC aiding many teams in collaborating effectively and efficiently.
If you would like to identify and understand the primary DISC style of your own and your team members, drop me an email.
Have a great week breaking communication barriers!